Alerts and announcements
IRO Alerts and announcements are communications containing updates and relevant news on policy changes, developments on the workers compensation scheme and other IRO activities.
Holiday Season Operating Hours and Thank You As we approach the end of 2025, we want to extend our heartfelt thanks for your ongoing support and collaboration throughout the year. Your partnership …
2024/25 Annual Report published The Independent Review Office has published the 2024/2025 Annual Report . The Annual Report describes our operational performance for the year, progress against the …
Understanding IRO customer experience The best source of information about the quality of our services is from the people who use them. Since 2022 the IRO has engaged independent market research …
Regional Seminar programs released The Independent Review Office (IRO) programs for our Regional Seminars in March 2025 have been released, with registrations remaining open, but filling fast. The …
Register now for IRO Regional Seminars in 2025 Register now for IRO Regional Seminars in 2025 The Independent Review Office (IRO) will again run a series of Regional Seminars in early 2025. The …
New Independent Review Officer appointed The NSW Government has appointed Samantha Taylor PSM to the role of Independent Review Officer from 3 February 2025. Samantha brings more than 20 years …
Save the date for IRO Regional Seminars in 2024 The Independent Review Office (IRO) will again run a series of Regional Seminars in early 2024. The half-day morning Seminars will include practical …
IRO Alert - 2022/23 Annual Report The Independent Review Office has released its 2022/2023 Annual Report . This past financial year saw strong demand for IRO complaint services, with more than 7600 …
The IRO Alert - Changes to payment terms and formatting of emails to ILARS is now available The IRO Alert - Changes to payment terms and formatting of emails to ILARS is now available. The Alert can …
Approved Lawyer User Group The IRO Alert - Approved Lawyer User Group - is now available and can be viewed here . Alerts and …