Alerts and announcements
IRO Alerts and announcements are communications containing updates and relevant news on policy changes, developments on the workers compensation scheme and other IRO activities.
Holiday Season Operating Hours and Thank You As we approach the end of 2025, we want to extend our heartfelt thanks for your ongoing support and collaboration throughout the year. Your partnership …
2024/25 Annual Report published The Independent Review Office has published the 2024/2025 Annual Report . The Annual Report describes our operational performance for the year, progress against the …
Understanding IRO customer experience The best source of information about the quality of our services is from the people who use them. Since 2022 the IRO has engaged independent market research …
Regional Seminar programs released The Independent Review Office (IRO) programs for our Regional Seminars in March 2025 have been released, with registrations remaining open, but filling fast. The …
Register now for IRO Regional Seminars in 2025 Register now for IRO Regional Seminars in 2025 The Independent Review Office (IRO) will again run a series of Regional Seminars in early 2025. The …
New Independent Review Officer appointed The NSW Government has appointed Samantha Taylor PSM to the role of Independent Review Officer from 3 February 2025. Samantha brings more than 20 years …
Save the date for IRO Regional Seminars in 2023 The Independent Review Office (IRO) will again run a series of Regional Seminars in early 2023. Our Seminars returned successfully this year following …
Call for papers: IRO Regional Seminar, March 2023 The Independent Review Office is visiting Regional areas to host our Annual Seminars in March 2023 – the schedule for our visits is set out at the …
ILARS funding for applications under rule 132 of the Personal Injury Commission Rules The Independent Review Office (IRO) has been asked to clarify our approach to Independent Legal Assistance and …
Changes to Approved Lawyers' communication process with ILARS Over the past year IRO has been undertaking a Business Process Review in order to increase the effectiveness and efficiency of our …